Welcome to our in-depth guide on the Axiom helmet warranty. For those who have an Axiom helmet, understanding the warranty is key. We’ll delve into the specifics, covering the time of coverage, how to make claims, and what to keep in mind. This is vital information for any cyclist or helmet fan who wants to protect their investment.
Key Takeaways:
- The Axiom helmet warranty covers defects in material and workmanship for a specific period of time.
- Proper maintenance, including regular reconditioning, is necessary to maintain warranty coverage.
- Warranty claims must be initiated within 30 days of receiving the shipment.
- Return and refund options are not available for worn, washed, or used items.
- Adhering to the warranty process and timelines is crucial to ensuring eligibility for warranty service.
Warranty Coverage for Axiom Helmets
Your helmet’s warranty is paramount for the safety of your head during sports. Axiom deeply values this, offering a solid warranty to ensure your contentment and confidence.
Under this policy, defects due to materials or workmanship are protected for a specific time. Varsity helmets made of polycarbonate enjoy 5 years of coverage. ABS youth helmets, on the other hand, are protected for 3 years.
You must register your Axiom helmet’s warranty within 30 days of buying it to kick in the coverage. Doing this helps you fully benefit from the warranty’s perks and support if problems arise.
Remember, the warranty stays active if you’ve taken good care of your helmet. Regular checks by a professional are vital as they lengthen the helmet’s life and its protective abilities. Skipping these checks could cancel your coverage.
The warranty policy does not extend to damages from wrong use, installing used parts, or using the wrong materials. Abuse, over-drilling holes, and removing warranty labels also void the coverage. It’s crucial to stick to these rules for your warranty to stay intact.
Should your Axiom helmet face an issue you think is under warranty, reach out to the Riddell Customer Services Team for help. They will guide you through the claim process and may ask for purchase date evidence. Rest assured, Axiom aims to serve you well and ensure your helmet support is top-notch.
Axiom Helmet Warranty Registration
Don’t forget the 30-day window to register your Axiom helmet’s warranty and activate your coverage. It’s an easy online process, needing basic information and the purchase receipt. This quick step ensures you get the full backing and service from Axiom.
Registration is key in keeping your warranty valid and getting needed help if your helmet has problems. Missing the registration deadline could cancel your warranty.
Use the registration opportunity to safeguard your helmet investment and improve your helmet use. Axiom prioritizes your safety and is dedicated to offering top-grade products and service.
Axiom Helmet Warranty Process
Making a warranty claim for your Axiom helmet is straightforward. Upon receiving your shipment, contact the Riddell Consumer Services Team within 30 days. They will assist you in starting the claim process. You’ll receive a Return Authorization form from them to proceed.
Ensure you have the Return Authorization before sending the helmet back. This step is key for a seamless warranty service. Keep in mind that you can’t return or get a refund on helmets that have been worn, washed, or used. Also, be aware that restocking fees may be charged for some helmet returns.
When you send the helmet back, remember to include proof of when you bought it. A receipt or another document is needed to show the purchase date. Sending the helmet to the manufacturer allows them to check its condition and offer the right warranty service.
If your warranty claim is accepted, the manufacturer will handle the repair or replacement. Following the warranty steps and meeting the deadlines is crucial to qualify for the service. This ensures a smooth process for you.
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Meet James Smith, affectionately known by friends as ‘Biker Smith’, your go-to expert at ‘Best HD Helmet Camera’. At 35, living in the USA, James embodies the spirit of adventure. His life is a thrilling ride, powered by his Harley Davidson Softail and BMW S 1000 RR, with his girlfriend as his favorite travel companion. A software developer by profession, James’s heart beats for the open road, making him a full-time traveler at heart. His passion for biking and technology merges seamlessly on this platform. Recognizing a gap in discussions around helmet cameras, he founded this blog to educate and inspire fellow enthusiasts. His mission? To elevate your riding experience with the best HD helmet camera insights, backed by firsthand experiences, rigorous testing, and a genuine love for the ride. Trust James to guide you through the world of helmet cameras, where quality, innovation, and safety ride together.