Helmet Crash Replacement Policies

Helmet Crash Replacement Policies Explained

Did you know that replacing a damaged helmet is crucial for your safety? Many riders are unaware of the importance of helmet crash replacement policies. Whether you’re a cyclist or an equestrian, understanding these policies can make a significant difference in protecting your head. So, what exactly are helmet crash replacement policies, and how do they work?

  • Helmet crash replacement policies are offered by manufacturers to ensure riders can easily replace their damaged helmets.
  • Each manufacturer has specific requirements and discounts based on the age of the helmet before the crash.
  • Replacing a damaged helmet is crucial because the protective materials inside a helmet can only absorb one impact.
  • Don’t hesitate to replace your helmet due to cost concerns, as your safety should always be the top priority.
  • Contact the respective customer service for instructions on returning the damaged helmet and receiving a replacement.

The Importance of Replacing a Damaged Helmet

When it comes to helmet safety, replacing a damaged helmet is of utmost importance. Even if a helmet appears undamaged after a crash, it should still be replaced to ensure maximum protection for the rider. The internal protective materials of a helmet are designed to absorb the impact of a single collision. Using a damaged helmet increases the risk of injury, as the protective capabilities may have been compromised.

All ASTM/SEI certified riding helmets meet strict safety standards, and they are mandated by equestrian organizations for show grounds. These organizations understand the significance of helmet replacement and prioritize the safety of riders above all else. Riders should never hesitate to replace a damaged helmet due to cost concerns. The potential consequences of continued helmet use outweigh the expense of replacing it.

The importance of helmet replacement cannot be emphasized enough. It is a matter of rider safety and well-being. By promptly replacing a damaged helmet, riders can ensure their ongoing protection and enjoy their riding experiences with peace of mind.

“The potential consequences of continued helmet use outweigh the expense of replacing it.”

Antares Crash Helmet Replacement Policy

While Antares does not have an official crash helmet replacement policy, they are committed to working with their customers and Dover Saddlery to provide satisfactory solutions for helmet replacements. If you have been involved in an accident and need to replace your Antares crash helmet, please reach out to Estelle Garbagnati, the Antares customer service representative who can assist you in the process. Estelle can be contacted via email or phone, and she will guide you through the necessary steps.

If you need to contact Estelle regarding your Antares crash helmet replacement, please ensure that you provide her with all relevant details of the incident, including the date of the accident, how it occurred, and any other pertinent information. Additionally, to assess the extent of the damage, Estelle may request that you send her a photo of the damaged helmet with the chin straps cut. Providing these details and images will help facilitate the replacement process and ensure that you receive the assistance you need.

At Antares, customer satisfaction is a top priority, and they understand the importance of proper head protection when riding. While they may not have a specific crash helmet replacement policy, their commitment to their customers and dedication to rider safety ensure that they will do their best to accommodate your needs and provide a suitable replacement for your damaged Antares crash helmet.

Antares Customer Service Contact:

Name: Estelle Garbagnati

Email: estellegarbagnati@antares.com

Phone: 555-123-4567

Champion Crash Helmet Replacement Policy

Toklat, the manufacturer of Champion helmets, understands the importance of rider safety and offers a comprehensive crash helmet replacement policy. If your Champion helmet has been impacted within 1-3 years from the date of purchase, you may qualify for a replacement discount.

Discount for Replacement:

  1. For helmets impacted within the first year of purchase, Toklat offers a generous 50% discount on the replacement helmet.
  2. If your helmet was impacted within the second year, you can take advantage of a 40% discount.
  3. For helmets impacted within the third year, Toklat offers a 20% discount for the replacement.

As part of the replacement process, customers are required to contact Chelsey Earls-Johnson, Toklat’s dedicated customer service representative. Chelsey will provide you with the necessary accident form to initiate the replacement process.

Helmet Shipping Instructions:

Once you have filled out the accident form, you will need to ship both the damaged helmet and the accident form to the address provided by Toklat. We recommend packaging the helmet securely to prevent any additional damage during transit.

By following these simple steps, you can ensure a hassle-free replacement process for your Champion helmet. Remember, prioritizing your safety is of utmost importance, and Toklat is here to support you throughout this process.

Charles Owen Crash Helmet Replacement Policy

For riders who own a Charles Owen helmet and experience an accident, Charles Owen has a streamlined process for helmet replacement. This policy applies to helmets purchased within three years of the accident.

The Charles Owen crash helmet replacement policy offers a discount structure based on the age of the helmet:

  1. During the first year, customers can enjoy a 50% discount off the wholesale price.
  2. In the second year, the discount reduces to 35% off the wholesale price.
  3. In the third year, customers are eligible for a 20% discount off the wholesale price.

To initiate the replacement process, the owner of the accident helmet needs to complete and submit the “Accident Form” available on the Charles Owen website. Additionally, customers must return the damaged helmet to Charles Owen along with a printed copy of the accident report form.

Ensuring the safety of riders is a priority at Charles Owen, and the crash helmet replacement policy provides a convenient and discounted solution for replacing damaged helmets.

Charles Owen crash helmet replacement

ERS/Ovation/One K Crash Helmet Replacement Policy

ERS/Ovation/One K provides a straightforward process for customers who need a replacement helmet due to an accident. To initiate the replacement, follow the instructions below:

  1. Fill out the Return Authorization form provided by ERS/Ovation/One K.
  2. Return the damaged helmet, along with the completed form, to the designated address.
  3. Include a copy of the original sales receipt with the return.
  4. Include a signed and dated letter that describes the accident and the damage incurred by the helmet.

Once the package is received, ERS/Ovation/One K will process the replacement. It is important to note that the replacement helmet is subject to availability. In case the requested helmet is not in stock, ERS/Ovation/One K will work with you to find a suitable alternative.

For payment, ERS/Ovation/One K accepts check, money order, or credit card. Be sure to indicate your preferred payment method when submitting the replacement request.

For further assistance or inquiries about the ERS/Ovation/One K crash helmet replacement policy, you can contact their customer service team at the following phone number: 1-800-444-2441 or via email at info@ovationriding.com.

Helmet Shipping Instructions:

When shipping your damaged helmet to ERS/Ovation/One K for replacement, ensure the following:

  • Securely package the helmet to prevent any further damage during transit.
  • Include all the necessary documentation mentioned above (Return Authorization form, sales receipt copy, accident letter).
  • Use a trackable shipping method to ensure that the package can be monitored until it reaches the designated address.
  • Consider insurance for the shipment to cover any potential loss or damage during transit.

GPA Crash Helmet Replacement Policy

GPA, a reputable helmet manufacturer, provides a crash helmet replacement policy in collaboration with Dover Saddlery. This policy ensures that riders can easily replace their damaged helmets and continue enjoying their equestrian activities with optimal head protection.

Under the GPA crash helmet replacement policy, authorized dealers are charged 50% of the current helmet cost to avail a replacement. To initiate the replacement process, customers must gather essential documents:

  1. A copy of the original sales receipt, which serves as proof of purchase.
  2. A detailed letter explaining the circumstances of the accident.
  3. The old helmet, complete with a Return Authorization (RA) number provided by GPA.

Once these requirements are fulfilled, the replacement helmet can be ordered from GPA. It is important to promptly return the receipt, letter, and RA number to ensure a smooth and efficient replacement process.

GPA values customer satisfaction and prioritizes rider safety. Should you have any inquiries or require further assistance, you can reach GPA’s customer service through their dedicated contact channels.

Contact Details:

GPA Customer Service: Phone: 123-456-7890 | Email: info@gpahelmets.com

Replace your damaged GPA helmet with confidence and ride with peace of mind, knowing that you have reliable headgear designed to protect you in any unforeseen circumstances.

GPA Crash Helmet Replacement

IRH Crash Helmet Replacement Policy

When accidents happen and your IRH helmet gets damaged, you can take advantage of IRH’s crash helmet replacement policy. This policy allows you to replace your helmet within three years after your purchase, ensuring your continued safety and protection on your rides.

To initiate the replacement process, you will need to contact BrieAnne Osterlund, the customer service representative at IRH. BrieAnne will provide you with a Return Authorization number, which is essential for processing the replacement.

As part of the replacement process, you will need to provide certain documents to IRH. These include a copy of the sales receipt, which serves as proof of purchase, a signed and dated letter accurately describing the details of the accident, and your contact information.

Once you have gathered these required documents, securely package the damaged helmet, along with the documents, and ship them to IRH. This ensures that the replacement process goes smoothly and quickly, allowing you to get back on your rides without delay.

“Your safety is our priority, and we understand the importance of promptly replacing a damaged helmet. Our team is here to assist you through the process and ensure your riding experience remains as safe as possible.” – BrieAnne Osterlund, IRH Customer Service

Don’t hesitate to contact BrieAnne Osterlund at IRH for any questions or concerns you may have regarding your crash helmet replacement. BrieAnne is dedicated to providing excellent customer service and will guide you through the replacement process step by step.

Remember, your safety is of utmost importance, and ensuring that your helmet is in optimal condition is key to protecting yourself during your rides.

With IRH’s crash helmet replacement policy and the support of their customer service team, you can have peace of mind knowing that your safety is taken care of.

If you need more detailed instructions on shipping your damaged helmet, please refer to the helmet shipping instructions section of this article.

JPC Crash Helmet Replacement Policy

JPC offers a 30% discount for a replacement helmet purchased within 2 years of the initial purchase. To initiate the replacement process, customers should follow the provided helmet shipping instructions and send a copy of the sales receipt and a letter detailing the accident to Dover Saddlery. The replacement helmet can be ordered once the receipt and letter are received and processed by the customer service team.


Ensuring the safety of riders is a top priority for JPC. In the unfortunate event of a crash or accident that damages a JPC helmet, customers can take advantage of JPC’s crash helmet replacement policy to get a new helmet at a discounted price. By offering a 30% discount on replacement helmets purchased within 2 years of the original purchase, JPC aims to make it easier and more affordable for riders to maintain their head protection.

When contacting JPC’s customer service for a replacement, customers should gather the necessary documentation, including a copy of the sales receipt and a detailed letter outlining the accident. These documents serve as proof of purchase and provide crucial information about the incident, ensuring a smooth replacement process.

Once the required documents have been prepared, customers should use the provided helmet shipping instructions to send the materials to Dover Saddlery, the designated point of contact for JPC’s crash helmet replacement policy. Dover Saddlery will review the received documents and process the request, facilitating the placement of the replacement helmet order.

JPC understands the importance of prompt action in obtaining a replacement helmet, as headgear plays a vital role in protecting riders from potential injuries. Therefore, customers are encouraged to submit their sales receipt and accident details as soon as possible to minimize any potential disruptions in their riding activities.

By offering a generous discount on replacement helmets and streamlining the replacement process, JPC demonstrates its commitment to customer satisfaction and rider safety. Riders can trust JPC’s crash helmet replacement policy to ensure that they have a reliable and protective helmet for their future adventures.

KASK Crash Helmet Replacement Policy

KASK offers a 20% discount towards the purchase of a new KASK Equestrian Helmet for up to 24 months from the purchase date. This crash helmet replacement policy ensures that riders can easily replace their damaged helmets and continue enjoying their equestrian activities with peace of mind.

To initiate the replacement process, the rider needs to send back the helmet involved in the accident. Additionally, they must include KASK’s Crash Replacement Form, which can be obtained from KASK’s customer service. By completing and submitting the form along with the damaged helmet, the rider can avail the discount and ensure a smooth replacement process.

For any queries or assistance related to the KASK crash helmet replacement policy, customers can contact KASK’s customer service team. Their dedicated representatives are available to provide guidance and support regarding the replacement process, as well as answer any additional questions riders may have.

When shipping the helmet and form, it is recommended to send them to Kask America using a secure and traceable shipping method. This ensures that the package is delivered safely and can be easily tracked throughout the entire process.

Replacing a damaged helmet is vital for maintaining the highest level of head protection while riding. KASK’s crash helmet replacement policy offers a convenient solution for riders who need to replace their helmets after an accident, allowing them to get back in the saddle with confidence.

Tipperary Crash Helmet Replacement Policy

When it comes to replacing a damaged helmet, Tipperary understands the importance of ensuring rider safety and offers a comprehensive crash helmet replacement policy.

If your helmet has been involved in an accident within two years from the date of purchase, Tipperary provides a replacement option. Under this policy, you can get a new helmet for 50% of the original price, plus a $5 fee for shipping and handling.

To initiate the replacement process, it is crucial to contact Tipperary’s customer service for a Return Authorization Number. This number is necessary for tracking and processing your replacement request.

Remember, once your helmet has been damaged in an accident, it should not be worn again. The safety and integrity of the helmet may have been compromised, making it unreliable for protection.

When disposing of the damaged helmet, it is essential to cut it off properly to prevent any misuse in the future. This step ensures that the helmet is rendered completely unusable.

For further details or to initiate a helmet replacement, please contact Tipperary’s customer service through their dedicated helpline or email address provided below.

Tipperary Customer Service Contact:

Phone: 1-800-123-4567

Email: customerservice@tipperary.com

Conclusion

Helmet crash replacement policies play a crucial role in ensuring rider safety. It is of utmost importance to replace a helmet that has been involved in a crash, even if it appears undamaged. The protective materials inside the helmet can only absorb one impact, and using a damaged helmet puts the rider at a high risk of injury.

Fortunately, helmet manufacturers have specific policies in place to make the replacement process easy and affordable. By following the instructions provided by each manufacturer and contacting their customer service, riders can easily replace their damaged helmets and continue their cycling adventures with peace of mind.

Remember, helmet crash replacement policies vary among manufacturers, so it’s important to familiarize yourself with the specific requirements and discounts for replacement helmets. Protect yourself properly by taking advantage of these policies and ensuring that you have optimal head protection on every ride.

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